Last Revision : September 26, 2021
We (Hinovel) pay great attention to your private information. We hope you (users) will understand how we use your information while using the services of Hinovel. Therefore, we hope you will take the time to read the following policy carefully.
For a better experience, while using our Service, we may require you (users) to provide us with certain personally identifiable information. If you do not provide relevant information, you may not be able to log in, or use all or part of functions and services of our product.
We collect your identification information when you create an Hinovel account, upload content, trade in Hinovel, or otherwise use the service. These information include your payment information, such as order information of Google play and Apple store, and distribution and contact information, such as Full name, Country, State, Province, Region, City, Address line, Email address, Zip code and Phone number
We want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
We may also collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Hinovel may associate your device identifiers or phone number with your Hinovel user account.
The app does use third party services that may collect information used to identify you. Some members or visitors may choose to connect to Hinovel or register an Hinovel account by using an external third-party application, such as Facebook, Twitter and Google. Connecting your Hinovel account to third-party applications or services is optional. If you choose to connect your account to a third-party application, Hinovel may receive information from that application and use it as part of providing our Services to you.
We may use information about you for a number of purposes, including:
1.Providing and improving our services
Providing, maintaining, and improving our services, including the specific Hinovel features you choose to use;
a. Personalizing your use of the services;
b. Developing new products, services, and features;
c. Determining whether the services or specific content are available in your country;
d. Recording and displaying your historical transaction information;
e. Measuring, tracking, and analyzing trends in usage in connection with your use or the performance of our services.
2.Communicating with you about our services
a. Sending you information you have requested from us or that we think you may find useful, such as updates or changes to our services;
b. Collecting feedbacks about our services;
c. Contacting you to resolve disputes, provide assistance, or notify you of changes to our policies or terms.
3.Keeping our services and community safe and secure.
a. Detecting, investigating, preventing or reporting intellectual property infringement, spam, harassment, fraud, security breaches, other potentially prohibited or illegal activities, or to otherwise help protect your account and the Hinovel community;
b. Enforcing our Terms of Service or other applicable contracts, agreements, or policies;
c. Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or other third party.
4.Deletion of user information
You can contact us at any time via firstname.lastname@example.org to request deletion of your data. We will evaluate such requests on a case-by-case basis.
You can delete your account. And you should understand that in deleting your account, you will lose all or part of the right to access or use the Platform. After you delete your account, we may retain certain information in an aggregated and anonymous format.
Hinovel engages with third-party companies and service providers (such as payment processors and analytics providers) to help us provide or improve our Services. These third parties have limited access to your information, and may only use the information provided to perform specific tasks on our behalf.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.
Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and device secure, such as by logging out after using the Services.
We have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
a. Meet any applicable law, regulation, legal process or enforceable governmental request.้
b. Enforce applicable Terms of Service, including investigation of potential violations.
c. Detect, prevent, or otherwise address fraud, security or technical issues.
d. Protect against harm to the rights, property or safety of Hinovel, our users, or the public as required or permitted by law.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.